Last Mile Continues to Evolve

Customers have become accustom to curbside pickup.  Bricks & Mortar retailers continue to offer it, but admittedly it challenges profit margins. In fact, in Costco’s case, already tight margins might not allow it! (Costco is starting to beta test curbside in a couple of locations in New Mexico – See recent RetailDive.com article Costco is testing curbside pickup). Efficiency then is paramount. Retail behemoth Walmart is starting to utilize robotics in the warehouse section of its stores to maximize efficiencies and margins.  See recent Connect Media article, Walmart Bringing Robot-Filled Warehouse to DFW